I've used USTent for a long time so when I became a Event Planner in 2008 there was no questions what company I would use and recommend, and I have never been disappointed. The service is always exceptional and their items are always in great shape, most of them like new! As far as the delivery and pick up they always show up on time with the whole order. I've had clients insist in using other companies that ended in being one big headache so avoid stress, after years of service I've only experience the best with them and you won't regret it!