My experience with West Suburban Limousine has been great. I usually rent Sedans or the shortest of the Limo's. I've yet to had a negative experience with them. They are very punctual. They have never been late. Ever. Not when I was an undergrad at NU, not when I lived in Streeterville, not when I lived in Bridgeport, not when my parents needed them, and get this, not even when I lived as an ""urban pioneer"" on the west side. If anything, I've peeked out my window 10 minutes before ride time, and there they are waiting. At around 5 minutes before ride time, I'll see the driver dial his cell phone and a few seconds later mine will ring. The vehicles are always spotless. The exteriors are always very clean too. When I'm spending that kind of money, it's very important to me. I'm not sure how they keep their limos shiny when it's usually snowing outside. The pricing is competitive with any other companies in the area. I don't mind paying a little more for quality. Frequently you can find 5 dollar off coupons either on their website or in little magazines. The drivers are always courteous, and make an effort to make conversation with me. There is nothing more boring than a silent limo ride ! They are very knowledge of locations. If your driver relies on GPS and it's slightly off, the driver may have to circle around if he isn't familiar with the area. West Suburban Limousine is my only choice if I want an affordable ride in style.
West suburban has always shown up on time or a little early, and a do so with a smile and a plesant attitude. They are very curtious with opening doors, taking your bags and even asking if thier route is acceptable to you, or if you would like them to go a different route. They are very knowledgable of the area, and always get me there on time, and the cars are always clean and well maintianed. i have no hesitation recommending them, and in fact have on many occasions. Always available and never disapoint.