Mercedes with Elegante Florals was amazing to work with. She went above and beyond to help me pick my perfect bouquets and decorations. She did a great job at explaining costs and provided delivery and set up as well. I hired her and she continued to provide great customer service, even when I had to back out of the contract a few months after signing due to personal reasons. Mercedes was understanding and flexible! She refunded me and was very compassionate about my personal issue. Highly recommend such a compassionate florist! Excellent customer service!