Terms and Conditions

In Order to make your stay as pleasant as possible, the Management requests your co-operation in observing the following as an agreement between the guest and the " The Spot Ottawa" (hereinafter called 'Management') under which rooms are permitted to be used by the guest(s):- 1. Alcohol is not permitted on the premises without a valid permit. The permit must be obtained from the appropriate local authorities and must be provided to the venue before any alcohol is served. Any alcohol served without a valid permit will be confiscated and the event may be shut down. Guests must also be aware of the legal drinking age in the area and provide valid identification if requested. We reserve the right to refuse service to anyone who appears to be intoxicated or under the influence of alcohol. ?2. Payment Terms We require payment of the rental fee and security deposit 1 week before the booking date. The rental fee must be paid in full, while the security deposit is refundable. We accept payments by credit card. Please note that we do not accept personal cheques. Once we receive payment, we will confirm your booking. 3. Capacity Limits Our venues have capacity limits in place to ensure the safety and comfort of all guests. The Big Games Room has a maximum occupancy of 30 people, while The Grand Room has a maximum occupancy of 50 people. If you are planning an event, it is your responsibility to ensure that the number of guests does not exceed these limits. We take the safety of our guests very seriously and will not exceed these limits under any circumstances. 4. Guest belongings We take no responsibility for any belongings that are left behind in our booking space. It is the responsibility of all guests to make sure they have all their items when they leave our premises. We are not responsible for any loss or theft of any items. We strongly advise that you check all areas of the booking space before departing to ensure that no items have been left behind. Please be aware that any items left behind in the booking space will not be held or returned to you. We are not liable for any loss or damage of any items. 5. Departure Check out time is ( based on hours booked ) please inform The Spot Ottawa if you wish to retain your room beyond this time. The extension will be given depending on the availability. If the room is available, the normal fee plus taxes will be charged. On failure of the guest to vacate the room on expiry or period The Spot Ottawa shall have the right to remove the guest and his/her belongings from the room occupied by the Guest. 6. Pets We are sorry to inform our customers that pets are not allowed in our booking space. We understand that pets can be a great companion, but for safety reasons, we cannot allow any animals in our space. 7. Hazardous Goods Bringing goods and/or storing of raw or exposed cinema films, or any other article of a combustible or hazardous nature and/or prohibited goods and/or goods of objectionable nature is prohibited. The Guest shall be solely liable and responsible to the management, its other guests, invitees visitors, agents and servants for all loss financial or otherwise and damage that may be caused by such articles or as a result of the guests' own negligence and non-observance of any / instructions. Gambling, contraband, prostitution, weapons, explosives, flammable objects, poisons, drugs, animals and pungent food are strictly prohibited on the premises. 8. Damage to Property & Deposit Fee The guest will be held responsible for any loss or damage to the property caused by themselves, their guests or any person for whom they are responsible. A deposit of $300 is required to be paid along with the rental fee. The deposit fee will be refunded after the event, provided that the venue is left in its original condition. 9. Set-Up & Clean-Up The renter will be responsible for the setup & cleanup of the venue. All decorations, equipment, and personal belongings must be removed