Terms and Conditions

**Deposit Policy: ** Please be aware that all deposits are non-refundable and non-transferable. **Gratuity: ** If you would like to leave a gratuity or tip for the cigar roller, this will be at your discretion. *Custom labeled cigars above the 25 live rolled are available at a cost of $6.50 per cigar. To ensure timely processing, artwork for custom labels must be provided to us at least 30 days prior to the event. Failure to do so will result in a $100.00 rush fee. **On-Site Labeling:** Please note that cigars rolled at the event cannot be individually labeled. **Florida Tax Exemption:** In accordance with Florida state law, sales tax can only be omitted if you possess a current State of Florida Tobacco Permit. No exceptions can be made to this policy. * **Client-Provided Setup:** For the cigar rolling setup, you are required to provide the following: a 4ft to 6ft table, one chair, access to an electric outlet and an extension cord if needed, and a small trash can. Unless otherwise specified. **Weather** If inclement weather or excessive heat is present and your event is scheduled outdoors, an indoor option needs to be available for our roller due the delicate nature of the tobacco leaves for a superior product presentation. The minimum of a shaded and low wind location is required as an alternate location. **Roller Arrival and Setup:** Our cigar rollers will arrive between 30 minutes to one hour prior to the scheduled start time for setup. For example, if your event is scheduled from 6:00 PM to 10:00 PM, the roller will arrive between 5:00 PM and 5:30 PM to prepare. Purchasing this event through this invoice is to indicate your agreement to these contract terms. Should you have any questions regarding these event terms, please do not hesitate to contact us at info@northbaycigar.com or 850-880-8009.