Terms and Conditions

. Payment Terms - A non-refundable deposit of 25% is required to secure the event date and begin planning. - The remaining balance is due no later than a week before the event date. - Payment methods accepted: credit card, bank transfer - Late payments may result in service delays or cancellation. Cancellations and Refunds - Cancellations must be made in writing. - Deposits are non-refundable under any circumstances. - If cancellation occurs: More than 30 days before the event: 50% of the total payment (minus deposit) may be refunded. - Less than 30 days before the event: No refund will be issued. - In case of unforeseen circumstances (e.g., natural disaster, government restrictions), the Planner will attempt to reschedule or issue a credit, at the Planner's discretion. Changes and Modifications - All changes to services, guest counts, themes, or rentals must be submitted in writing. Last-minute changes (within 10 days of the event) may incur additional charges. Rentals and Damages - Client is responsible for any damage or loss to rental items caused by guests or third-party vendors. - A damage deposit may be required and will be refunded within [7–14] business days if no damage is incurred. - All rental items must be returned or picked up in the condition provided. Event Setup and Teardown - Setup and teardown times will be agreed upon in advance. - Delays caused by venue restrictions or third parties may result in overtime fees. Client Responsibilities - Provide accurate information and timely communication. - Ensure all vendor access, permits, and venue requirements are in place. - Approve designs, layouts, and major decisions in a timely manner. Liability - The Planner is not liable for any damages, injuries, or losses during the event caused by third parties, venue issues, or guest behavior. - The Planner will perform services to the best of their ability and is not responsible for acts beyond their control (weather, transportation delays, etc.).