Terms and Conditions

Event Space Terms and Conditions 1. PAYMENT TERMS Provisional bookings must be confirmed with 50% of the total Fee due as your booking deposit made payable to Mbassador Studios. We reserve the right to keep this deposit if you cancel. If we are able to re-let the venue for the same value we will refund this deposit or part of it at our discretion but may keep a sum to cover administration time. b. One week before the event, the following is due: i. The balance of the fee: ii. Damages deposit of $300. We will return your deposit within 3 working days after the event, subject to any deductions we may require for the damage out of this sum. We will charge the client for any additional damage caused by guests and others attending the event. d. The Client shall not be entitled to any reduction in the cost if the number of Guests attending the event is less than originally booked. e. At the time of booking, the Client shall provide details of the estimated number of Guests attending the event. f. All payments are made online at our website. 2. CANCELLATION BY CLIENT a. A confirmed booking shall only be deemed to be canceled when the business receives written notification of the cancellation from the client. b. The period of notice cancellation fee will be: i. 3-4 days or more – deposit only returned (subject to paragraph 1(a) above). ii. Between 5 days and a week – 75% of the pre-booked total fee. iii. A week or more - 100% of the pre-booked total fee. 3. CANCELLATION BY THE BUSINESS a. The business reserves the right to cancel the event if: i. the venue has to be closed due to unforeseen circumstances. ii. the client is in arrears with any payment due to the business. iii. the business has reasonable grounds to believe that the client may not pay the business the balance of the fee by the due date and the business has requested the client to explain the position and the client has not done so satisfactorily. iv. the business discovers, before the client has paid the balance of the fee, that the client has deliberately concealed information, or deliberately given the business incorrect information, about the event in circumstances where (if the client had not done so) it would have been reasonably foreseeable that the business would not have accepted the booking. v. the business has reasonable grounds to believe that the behavior of the client or the guests at the event is likely to result in damage and/or injury to people. b. If the business cancels the booking for any of the reasons set out in the paragraphs above, any money already paid by the client will not be refunded and the client must pay the business any losses and costs it suffers because of the cancellation which was reasonably foreseeable to both the client and the business when the contract was entered into, whether or not the business can resell the date. Depending on when the business cancels, the cancellation charges payable by the client will be determined by reference to the table set out under the paragraph set above. c. If the Business cancels the booking due to unforeseen circumstances, any money paid by the client to the business will be refunded in full (which will be the extent of the business’ liability). 4. CATERING/SUPPLIERS a. The client is free to use any suppliers they wish for the event. b. Catering is the client’s responsibility to organize. There is no obligation to use a caterer on our list of suppliers, but if the caterer is not on the list the business may ask that the client or caterer provide the business with a refundable deposit of $125 to cover breakages, losses of items from the kitchen or leaving the kitchen in need of extra, unreasonable cleaning which may need to be deducted from the deposit. c. Minimizing rubbish and maximizing recycling. We ask that all caterers respect and join in with our effort