We made a request for a natural driftwood-arbor to use on the beach for our wedding. RSVP did not have anything in stock to rent so they commissioned a local artist to construct it. They kept us updated via email and text message on our order and progress of the arbor construction. Communication was top notch! We also had to make changes in other items we were renting due to the weather. They made the changes short notice graciously. RSVP is a great company to work with! Highly recommended!