Terms and Conditions

Full group cancellations more than 7 days prior to your scheduled experience are refundable minus an administrative fee of $5/person or 10%, whichever is greater or you may choose a store credit for 100% of your purchase price. Out of respect for your instructor's time, full group cancellations between 7-0 days prior to your experience are non-refundable and no store credits will be issued within that window. Group size decreases will be accepted up to 72hrs prior to your scheduled experience without penalty as long as minimum group size thresholds are met. Out of respect for your instructor's time, group size decreases between 72-0 hours prior to your scheduled experience are non-refundable and no store credits will be issued within that window. YOUR ROLE: If you feel ill, are experiencing Covid-related symptoms, please stay home and let us know as soon as possible. Our stated cancellation policy will still apply. If you are concerned about the risks of last minute cancellation, please consider taking out travel insurance. These minimums and policies ensure all experience providers, guides, instructors, and admin team members are paid a living wage for their work. Thank you for your understanding as we strive to remain as flexible as possible in uncertain times!

Terms and Conditions

TRADITIONAL BOOKINGS: (groups of 1-20) Full group cancellations more than 7 days in advance of your scheduled experience are refundable minus a $10/person administrative fee (plus any fees charged by our local partners) or you may choose a store credit for 100% of your purchase price. Out of respect for the reader's time, full group cancellations from7-0 days prior to your scheduled service are non-refundable and no credits will be issued within that window. GROUP SIZE DECREASES will be accepted up to 72hrs prior to your scheduled experience with no penalty as long as minimum group size thresholds are met. Out of respect for your reader's time, group size decreases between 72-0 hours prior to your scheduled experience are non-refundable and no store credits will be issued within that window. SPECIAL EVENTS: (weddings, corporate retreats, etc), cancellations more than 30 days prior to the event are refundable minus a 10% administrative fee. Cancellations between 30-0 days prior to the event are non-refundable. YOUR ROLE: If you feel ill, are experiencing Covid-related symptoms, or have been in contact with a person with a confirmed case of Covid 19 in the past two weeks, please stay home and let us know as soon as possible. Our stated cancellation policy will still apply. If you are concerned about the risks of last minute cancellation, please consider taking out travel insurance. These minimums and policies ensure all experience providers, guides, instructors, and admin team members are paid a living wage for their work. Thank you for your understanding as we strive to remain as flexible as possible in uncertain times!

Terms and Conditions

Full group cancellations more than 7 days in advance of your scheduled experience are refundable minus a $10/person administrative fee plus any fees charged by our local partners. Out of respect for the therapist's time, full group cancellations from 7-0 days prior to your scheduled service are non-refundable and no credits will be issued within that window. YOUR ROLE: If you feel ill or are experiencing Covid-related symptoms, please stay home and let us know as soon as possible. Our stated cancellation policy will still apply. If you are concerned about the risks of last minute cancellation, please consider taking out travel insurance. These minimums and policies ensure all experience providers, guides, instructors, and admin team members are paid a living wage for their work. Thank you for your understanding as we strive to remain as flexible as possible in uncertain times!