Terms and Conditions

Thank you for choosing Dream Machine for your upcoming event. To ensure a smooth and enjoyable experience, please read and understand our booking policy and terms below: 1. Booking Procedure: Reservation: All event bookings must be made in advance through our official website or by contacting our event coordinator. Deposit: A non-refundable deposit is required to secure your booking. The deposit amount will be communicated to you upon inquiry and must be paid at least 7 days prior to confirm your reservation. 2. Event Details: Date and Time: Clearly specify the date and time of your event during the booking process. Duration: Events are booked for a specified duration. Overtime may be available upon request and is subject to availability. Number of Guests: Inform us of the expected number of guests to ensure proper arrangements. 3. Payment: Deposit: A non-refundable deposit is required to secure your booking. Final Payment: The remaining balance must be paid in full after the event is over. Payment Methods: We accept various payment methods, including credit/debit cards, cash, and electronic transfers. 4. Cancellation and Refunds: Cancellation Policy: In case of cancellation, please notify us as soon as possible. Deposit: The deposit is non-refundable. 5. Rules and Regulations: Age Restrictions: Participants must meet the minimum age requirements for VR experiences. Adult supervision may be required for minors. Code of Conduct: All guests must adhere to our code of conduct, which includes respecting staff, equipment, and other visitors. Liability: Dream Machine is not liable for any personal injury, damage to personal property, or lost/stolen items during your event. 6. Equipment and Facilities: VR Equipment: Guests will be provided with VR equipment and must use it responsibly. Any damage caused to equipment due to negligence may result in additional charges. Facility Access: Guests will have access to designated areas and equipment specified in their booking. 7. Security and Safety: Security Personnel: [Your Virtual Reality Arcade] may provide security personnel for large events, depending on the size and nature of the gathering. Emergency Procedures: Familiarize yourself and your guests with emergency procedures and exits. 8. Modifications: Changes: Any changes to the event date, time, or duration must be communicated in advance and are subject to availability. 9. Termination: Right to Refuse: Dream Machine reserves the right to refuse or terminate an event in the event of non-compliance with our policies, safety concerns, or inappropriate behavior. By booking your event at Dream Machine, you agree to abide by these policies and terms. Please contact our event coordinator for any inquiries or to initiate the booking process. We look forward to hosting your event and providing an unforgettable experience.