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I came to this hotel because a family member was in the hospital. I am a college student and did not have expendable funds to play with, so I did not want this already unfortunate trip to break my bank. Luckily, I came across the Holiday Inn Express North and was very pleased with not only their great customer service, but their rates. The hotel is a fantastic value for what you pay. The breakfast was hearty and fulfilling and the staff was gracious during my stay. Any future trips I make to Tyler, this will be my hotel of choice!