Recommendations
Absolutely the best!
— An Eventective User
from Thousand Oaks
Everything worked seamlessly from our first meeting with Marion Herrera, the event manager, to the end of our luncheon. Here’s the highlights:
- the staff is absolutely amazing,
- pricing offers more than other venues, without up changing for items such as linens or bar wait staff,
- Chef provided samples to taste and was willing to accommodate dietary needs,
- buffet was well labeled and refilled as needed and all the guests loved the food,
- provided room layout for us to design and then set up the room per our needs,
- laid out the desserts we had provided,
- plenty of parking and location was central to our guests,
- lastly, working with Marion was a pleasure and he was very professional making sure our event met all our needs.
Epic Birthday Party Celebration
— An Eventective User
from Thousand Oaks, CA
I highly recommend the venue, staff and restaurant at the Best Western Plus Thousand Oaks Inn. Marlon, Lena, and Bernadet and staff at the Pizza Cookery, were simply perfection! And I happily stayed within my budget. They were all very accommodating and the food was excellent. The ballroom was very nicely decorated with our color theme. We hosted 40 guests for a birthday bash and even a 10 piece pep band from the University of Southern California Trojans.
I would host another celebration event there without hesitation, and plan on dining at the Pizza Cookery regularly.
Celebration of Life Weekend
— An Eventective User
from Best Western Plus Thousand Oaks
The weekend, which included a traditional family meal and Thanksgiving Dinner, exceeded our expectations! We had over 50 guests staying over, enjoying more than 3 meals provided by the hotel, plus a memorial service with about 90 guests - and all were very pleased with the accommodations, food, and service provided! Their recommendations and assistance in planning and hosting this event made it easy and allowed us to relax and enjoy the time with our family and friends.
Excellent Job At Making my Event Very Successful
— An Eventective User
from Thousand Oaks, CA
I recently hosted a large party in one of the hotel's banquet rooms, and I couldn't have asked for a more perfect event from start to finish. Every detail was handled flawlessly from my initial request. The setup and execution by the hotel staff were incredibly smooth. The food was excellent, and their attention to detail was exceptional. I felt they were on top of every aspect of the event. I actually got to enjoy my own party without having to oversee everything—it could not have gone any better. I feel fortunate to have chosen the Thousand Oaks Inn Best Western for my celebration. Thank you so much, Marlon and Lina!
Management Response
Thank you so much for your wonderful review! We're thrilled to hear that your event was such a success and that you were able to enjoy the celebration with your family and friends without any worries. It's always our goal to ensure every detail is perfect, and we're so glad our team was able to deliver on that. Thank you for choosing the Thousand Oaks Inn for your mother-in-law's special day – we feel fortunate to have been a part of it.
Rockford50/Buena Vista50 fest
— An Eventective User
from Thousand Oaks CA
Marlon and Team with Thousand Oaks catering/Best Western PLUS Hotel in Thousand Oaks were TOPS and presented a united front to provide our event and lodging guests with a stellar presentation of venue space, technical support and a superb catered lunch and beverage service on 14 September 2024.
Thanks very much for the added special touches to make the "Buena Vista Inn" (Rockford Files filming location) come alive once again!
vR
Lew Messinger
Principal Organizer
Rockford50fest!
Chris Pruitt
— An Eventective User
from Temecula
Food was excellent! Our group of approximately 20 ordered the Italian Menu and feasted on very well prepared and tasty salad, dressings, chicken parmesan, linguini, and beef lasagne, along with warm rolls.
The place was setup to our liking, all the audio visual equipment worked perfectly, someone was able to join us from Oregon on zoom software.
At the end of the event the staff packaged all the leftover foods in to-go containers, and labelled them for all of us.
They even let us stay an extra half hour to allow for long goodbyes.
Honestly, you would be hard pressed to find a better situation for your group at the price.
Chris Pruitt
Management Response
Thank you so much, Mr. Pruitt! We’re thrilled to hear that everything was to your satisfaction and that you enjoyed our Italian menu. It’s great to know that the setup, AV equipment, and extra time all contributed to a successful event. We truly appreciate your kind words and look forward to hosting your group again in the future!
Excellent Service
— An Eventective User
from Carson, CA
I recently held a workshop for my organization at this banquet center, and it was amazing service all around. Marlon really helped me make my vision a reality. The guests loved the place, and the food. Would definitely use this venue again in the future.
Management Response
We would like to "Thank You" for allowing us to be of service to your organization.
We understand that "Workshops" are an essential activity for any business. and the program must flow well for your clients to be able to capture the information presented.
We strive to provide the place and the environment for it to happen within your specifications, and we are glad to hear that it was a successful day for your participants.
We are looking forward to doing it again in the future.
Celebration of Life
— An Eventective User
from Westlake Village
Last month, we held a celebration of life for my dear mother using the large banquet room. Marlon and the whole TOI Banquet Center team made the process so easy for my sister and I. They helped us create a beautiful setting for her service and helped us turn a sad occasion into a true celebration.
Management Response
We understand that moments like this are crucial for any family.
Celebrating the life of a loved one is of healing importance by gathering to share the happy memories that will nourish everyone into the future.
We thank you for allowing us to be of service on such a special occasion for your family.
Training site
— An Eventective User
from NC
As a corporate trainer, I have to deal with a variety of training sites that I do not get to choose for myself. I always enter a new site with apprehension. My apprehension was totally misplaced with my experience at the Banquet facility at Best Western. The staff was extremely helpful and very accommodating to me, allowing me early access to the space and even helping me set up and repack my training tools. They checked in with me often throughout the day and enabled me to conduct the training without concern that the space would be disturbed. I recommend their services without reservation.
Management Response
Thank you so much for taking the time to share your experience with us. We're thrilled to hear that your apprehensions were quickly put to rest during your recent training session at our meeting facility at Best Western Plus - Thousand Oaks Inn.
Our team takes great pride in ensuring that all our guests feel welcomed and supported throughout their events, and it's wonderful to hear that our staff went above and beyond to accommodate your needs. We understand the importance of a seamless experience, especially when it comes to corporate training, and we're delighted that we could contribute to the success of your event by providing early access, assistance with setup, and maintaining a disturbance-free environment for your training.
Your recommendation means the world to us, and we truly appreciate your kind words. It was our pleasure to assist you, and we look forward to welcoming you back for your future training needs.
Marlon Herrera
Director of Banquets
Chris Pruitt
— An Eventective User
from Temecula
Our group thoroughly enjoyed the entire evening. Marlon and his crew setup the room in a very functional and decorative way. Tables and chairs were arranged to allow intimate conversations, while making it very easy to get food/drink as needed. All audio/visual devices worked greatly, including being able to zoom in someone from Oregon!
You will not be sorry if you book a room through Marlon at this hotel. We are looking forward to doing it again!
Memorial Get Together
— An Eventective User
from Thousand Oaks
The center was perfect. Couldn’t have improved the service in any way!
Management Response
I am glad to hear that our place was a perfect fit for your family to gather and share on such a special occasion.
TOI Banquet Center - Celebration of Life Review
— An Eventective User
from Thousand Oaks, CA
The TOI Banquet Center did a wonderful job for our Celebration of Life event. We had just 2 weeks to pull together the event while mourning a loss. Marlon the Director of Banquets worked with me, my multiple questions, and my unusual requests to make it a beautiful day. I would definitely use this venue again.
Management Response
Thank you for the kind words,
It was very important for us to make sure you had one less thing to worry about when morning your loss. That was the main reason why we strived to make sure every detail you wanted to have was taken care of. You needed the time to share with your guests and morning together with your family.
Company Holiday Party
— An Eventective User
from TOI Banquet Center Thousand Oaks, CA
We had a wonderful time together last Sunday. Starting off with cocktails and hors d'oeuvres in the Library and finishing in one of the banquet rooms. Everyone had a wonderful time. The food was plentiful and tasty.
Management Response
We are very happy to hear that everyone had a good time at the party. It was our pleasure working with you to put this event together.
Dream Wedding Success
— An Eventective User
from West Hills
I wanted to share my experience with TOI. Marlon was absolutely incredible during the process from beginning to end. He was always available via phone or e-mail with any questions I had. He has such a calm and trustworthy demeanor I truly felt supported. Every expense was laid out and gone over, no surprise fees. I never once felt pressured.
We came to Marlon with quite an atypical plan. To host a surprise wedding for 50 guests. Under the guise of an engagement party, during the event it would then be announced that it was our wedding. The day of our wedding, Marlon was so professional. Along with his staff, he ensured everything ran smoothly and in a timely manner. I felt I was fully able to enjoy my special day.
I loved the ceremony site. It was outside and away from the ballroom. It was beautiful in the center of the courtyard, surrounded by lush greenery. The event day, every room was fully booked and sold out. Despite this, there was no unnecessary noise nor interruptions during the ceremony.
The ballroom was huge! It has many upgrades and choices to really jazz up the decor. We only brought in centerpieces for each of the tables. Everything else looked wonderful and really upscale.
I can honestly say this was the wedding of my dreams. I am so glad with our choice of TOI. Not a single regret. Thank you so much!
Thousand Oaks Inn Ballroom
— An Eventective User
from Thousand Oaks, CA
Our Delta Kappa Gamma Group of 73 had an event at the Thousand Oaks Inn. The staff was very helpful in making our event a success. The room was amazing and fit us all comfortably. Tables requested for display and round tables for seating were all set up and covered in white linin table clothes as requested. The price was reasonable in relations to other venues we explored first. I was impressed by the communication, ease and cooperation that the Thousand Oaks Inn provided. I would use this venue again and highly recommend them to other organizations.
Family Christmas Gathering
— An Eventective User
from Thousand Oaks, CA
Our family is growing. Our home is not. So we decided to check our a local hotel and its conference/ball rooms. Marlon Herrera was most helpful throughout the entire process: from booking the venue, picking the menu, obtaining family Covid hold harmless forms and every question in between. The night of the even Marlon was on site and Leena was our hostess for the evening. Our party was great, relaxed and fun. We all enjoyed...Thanks to TOI. We have already booked for 2022!
Management Response
Thank you for your kind words, it was our pleasure to be of service to you and your family. We are looking forward to doing it again this year.
Exceeded Expectations
— An Eventective User
from Thousand Oaks Inn
This is my very first review ever, so it goes without saying the wonderful experience compelled me to write this. Marlon Herrera, Director of Banquets at the Thousand Oaks Inn and the entire staff far exceeded our expectations. I reserved the TOI banquet hall for my husband’s 50th surprise birthday party and Marlon did an incredible job from the signing of the contract to the very end of the event. I was extremely impressed by the how smoothly the staff ran the event, they were always two steps ahead of me. Marlon and his staff were readily available to answer questions, offered great suggestions, and made sure all aspects of the event were handled efficiently and professionally.
I will highly recommend this venue. Thank you, TOI for an incredible and memorable time!
50th Anniversary Party
— An Eventective User
from Thousand Oaks, California
Marlon and his staff made the process of throwing a party for 130 people wonderful. They took care of everything and allowed us to just enjoy the party.
Management Response
We are honored to have been of service for such a memorable occasion. Celebrating the 50th anniversary of marriage is an accomplishment that deserves celebrating and we are glad that we allowed you to enjoy your family and friends in the festivities.
Thank you,
TOi Banquet Center
— An Eventective User
from Thousand Oaks, CA
I highly recommend TOI Banquet Center for any of your upcoming events. We are so pleased with the service we received and they were so happy to accommodate our needs! The food we ordered was beautifully displayed and delicious!! Their prices are fair and I would definitely plan our next event with them. Their Banquet manager and servers were well ahead of all our needs of the evening!!
Celebration Of Life
— An Eventective User
from NAMPA, ID
TOI was a wonderful place to have our Celebration Of Life for my husband. Marlon was great to work with. I would recommend this facility for any kind of event. This is the 3rd time I have had an event here and they were always accommodating.
Management Response
We feel honored to have been of service to your family one more time. You have had some happy birthdays and some solemn events at our place and it has been a pleasure working with you all every time.
Thank you for trusting us with each one of your memorable events.
Perfect setting for our high school reunion!
— An Eventective User
from Woodland Hills, CA
I recently helped plan our 40 year high school reunion at the TOI Banquet Center. We couldn't have asked for a more perfect setting, and it was very reasonably priced! Marlon and his staff were wonderful and the catering by Pizza Cookery was amazing! Nothing but positive feedback from all the guests. I would not hesitate to plan an event here again. Highly recommended!
Management Response
It was our pleasure to be of service to you and your classmates. Everyone seemed to have enjoyed their time here and see their good old friends.
Thank you, let's do it again for your 45th reunion.
Marlon Herrera
Director of Banquets
Customer of Thousand Oaks BW Inn and Banquet Center
— An Eventective User
from Vista, CA
Hi Kathleen and Marlon:
I wanted to take a moment to say “Thank You” for your part in putting this beautiful wedding together for my son and daughter-in-law. It was a magical day, one that we will always remember!
We so enjoyed our time there, and as always, everyone there (including Ofelia at the front desk!) was very professional and helpful!
We look forward to coming back for the reception whenever that can happen!
Thank you!
Tresa
Special Events
— An Eventective User
from WESTLAKE VILLAGE
Twice a year, my colleagues and I hold a CABI sample sale in the TOI banquet room. Marlon, the Banquet Director, is so accommodating and everything runs seamlessly. We've also held a fashion show there and the room was decorated beautifully. Not only is the location convenient, but the space is perfect and the price is right. I highly recommend this venue.
Best Western Thousand Oaks Inn
— An Eventective User
from Thousand Oaks, CA
We use their facilities for our twice yearly clothing sample sale. Always a great experience and staff are helpful, venue is clean and ready for our set up and our requests are accommodated with a smile. Highly recommend
Management Response
Thank You! Nancy :-)
It is always a pleasure to work with you and your team.
WHAT A P-ERFECT DAY OUR THANKS CAROL AND CREW
— An Eventective User
from Simi Valley, California
Our wedding was unbleievable, Carol and her crew delivered everything they promised and more. I only had to handle two things the guest list and the invitations. I chose the Diamond Jubilee package as I have a busy career and no time or talent to plan a wedding. I figure Carol saved us about 20K We had a large wedding and used her event tent. It was fabulous. From flowers to ceremony to Chefs food. It was a day everyone there will remember forever.Kudos to Frankie the house DJ for making the party happen. Their motto is we think of everything so you don't have to. And they do, I recommend Carol and her crew to anyone looking for a perfect day. That is how we will always remember our wedding day. Thanks for the memories Carol and Crew The Tomatillas
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