Terms and Conditions

Terms & Conditions Advance Bookings: To ensure proper preparation and the highest quality service, we strongly recommend booking well in advance. Retainer: A non-refundable retainer of $250 minimum is required to secure all bookings. This retainer covers administrative costs and will be applied toward the final balance. Final Payment: All payments must be received and cleared at least seven (7) days prior to the scheduled event date. Services will not be rendered without full payment. Rescheduling & Credit: Events may be rescheduled once, with credit applied toward a future date within one (1) year of the original booking. Credits are non-transferable. Cancellations: Cancellations made less than 14 days prior to the event will result in forfeiture of all payments made. For cancellations made earlier, payments (excluding the non-refundable retainer) may be applied as credit toward a future event. Guest Count & Changes: A final guaranteed guest count is due seven (7) days prior to service. Increases may be accommodated at the discretion of Occasions By M and may affect final billing. Decreases will not reduce the total invoice after the guarantee deadline. Food Allergies & Dietary Restrictions: While we take great care to accommodate dietary needs, Occasions By M cannot guarantee an allergen-free environment. Client is responsible for informing guests of this policy. Liability: Occasions By M is not responsible for circumstances beyond our control (e.g., inclement weather, venue restrictions, power outages). Client assumes responsibility for providing a safe and suitable event space. Service Fees & Gratuities: Additional service fees may apply for travel, rentals, extended staffing, or premium requests. Gratuity is not included unless otherwise noted.

Terms and Conditions

Terms & Conditions Advance Bookings: To ensure proper preparation and the highest quality service, Occasions By M requires bookings be made in advance. Retainer: A non-refundable retainer of 50% of the total event cost is required to secure the date and purchase food items. This retainer is applied toward the final balance. Final Payment: Remaining balances must be paid in full and cleared no later than seven (7) days prior to the event. Service will not be rendered without full payment. Rescheduling & Credit: Events may be rescheduled once, with credit applied toward a future event within one (1) year of the original booking. Credits are non-transferable. Cancellations: Cancellations made less than 14 days prior to the event will result in forfeiture of all payments made. Earlier cancellations may be applied as credit toward a future event (excluding the non-refundable retainer). Guest Count: A guaranteed guest count is due seven (7) days prior to service. Increases may be accommodated if feasible and will adjust final billing. Decreases will not reduce the invoice after the guarantee deadline. Specialty Cuts & Seafood: Specialty meats and seafood are market price and subject to availability. Occasions By M reserves the right to adjust menus when necessary due to distribution changes or product shortages, ensuring a suitable replacement of equal quality. Service & Staffing: Staffing is determined by guest count, with a general ratio of 1 chef and 1 server per 10 guests. Additional staffing may incur extra charges. Standard service fees, processing fees, and applicable taxes will be added to the final invoice. Food Allergies & Dietary Restrictions: While we take every effort to accommodate dietary needs, Occasions By M cannot guarantee an allergen-free environment. Clients are responsible for notifying guests of this policy. Liability: Occasions By M is not liable for delays or failure to perform due to circumstances beyond our control, including but not limited to inclement weather, venue restrictions, or equipment failure. Clients must ensure a safe and suitable event space. Rentals & Damages: Clients are responsible for any rentals (tables, linens, flatware, glassware, etc.) unless otherwise specified. Any damages to rentals or property caused by guests remain the responsibility of the client. Leftovers & Food Safety: To protect guest safety, leftovers may be packaged at the client’s request but are consumed at the client’s own risk. Occasions By M is not liable once food has left our care.

Terms and Conditions

Boutique Wedding Terms & Conditions Menu Development & Tasting: All wedding services require a menu design consultation and tasting prior to final approval. Tasting fees are a standalone cost unless the client proceeds with booking. If booked, the tasting cost will be applied toward the overall event balance. Commitment Requirement: Because boutique weddings are highly customized, clients must provide upfront commitment to secure services before menu development begins. Retainer: A non-refundable retainer of 50% of the total wedding cost is required to secure the date, reserve staff, and begin menu development. This retainer will be applied toward the final balance. Final Payment: The remaining balance must be paid in full and cleared fourteen (14) days prior to the wedding date. Guest Count: A guaranteed guest count is required fourteen (14) days prior to service. Increases may be accommodated when feasible and will adjust final billing. Decreases will not reduce the invoice after the guarantee deadline. Travel & Additional Fees: Travel fees, processing fees, and applicable taxes will be added to all invoices. Additional charges may apply for rentals, premium service requests, or specialty menu items. Specialty Cuts & Seafood: All specialty cuts and seafood are billed at market price and subject to availability. Occasions By M reserves the right to adjust menus due to distribution or supply changes, ensuring equal-quality replacements. Service & Staffing: Weddings are staffed according to guest count, with a standard ratio of 1 chef and 1 server per 10 guests. Additional staffing needs may incur extra charges. Cancellations: Cancellations less than 30 days prior to the wedding date will result in forfeiture of all payments made. Cancellations made earlier may be credited toward a future event (excluding the non-refundable retainer).

Terms and Conditions

Retreat Experience Terms & Conditions Advance Bookings: To ensure proper preparation and quality service, bookings should be made well in advance. Retainer: A non-refundable retainer of 50% of the total retreat cost is required to secure the date and purchase food items. The retainer will be applied toward the final balance. Final Payment: Remaining balances must be paid in full and cleared no later than seven (7) days prior to the retreat start date. Services will not be rendered without full payment. Rescheduling & Credit: Retreats may be rescheduled once, with credit applied toward a future event within one (1) year of the original booking. Credits are non-transferable. Cancellations: Cancellations made less than 21 days prior to the retreat will result in forfeiture of all payments made. Cancellations made earlier may be applied as credit toward a future retreat (excluding the non-refundable retainer). Guest Count: A guaranteed guest count is required seven (7) days prior to the retreat. Increases may be accommodated when feasible and will adjust the final invoice. Decreases will not reduce the total cost after the guarantee deadline. Travel & Additional Fees: Travel fees are assessed based on location and distance. Taxes, travel fees, and processing fees are added to all invoices. Additional fees may apply for extended staffing, specialty requests, or rentals. Specialty Cuts & Seafood: Specialty meats and seafood are billed at market price and subject to availability. Menus may be adjusted if distribution shortages occur, with suitable replacements provided. Service & Staffing: Retreats are staffed based on guest count, with a general ratio of 1 chef and 1 server per 10 guests. Additional staffing requests may result in additional charges. Food Allergies & Dietary Restrictions: While we make every effort to accommodate dietary needs, Occasions By M cannot guarantee an allergen-free environment. Clients are responsible for informing guests of this policy. Liability: Occasions By M is not liable for delays or inability to perform services due to circumstances beyond our control, including inclement weather, venue restrictions, or force majeure events. Clients are responsible for providing a safe and suitable retreat location. Leftovers & Food Safety: Leftovers may be packaged at the client’s request but are consumed at the client’s own risk. Occasions By M assumes no liability once food has left our care.