Recommendations
2-Day Professional Learning
— An Eventective User
from Sacramento, CA
Our recent event at this venue was a positive experience overall, and we were pleased with how things turned out. While we encountered a few challenges throughout event, the team consistently provided support and worked with us to ensure everything stayed on track. We also appreciated the applied discount, which was a thoughtful gesture that did not go unnoticed.
The food quality received great feedback from our attendees, and the hotel rooms were well-received as well—clean, comfortable, and convenient for our guests. The sales team was especially easy to work with, making communication smooth and helping us navigate details without difficulty.
During the event, the banquet staff on both days delivered excellent service, staying attentive, professional, and responsive to our needs. Their effort played a big role in the success of the event.
If there is one area for improvement, it would be the audio and visual setup, which could benefit from enhancements for future events.
Despite that, we had a smooth overall experience and would recommend this venue to others. We look forward to returning in the future.
Seamless Event Experience
— An Eventective User
from Lenexa, Kansas
Our office hosted its annual compliance meeting at Hotel Zessa for our West Coast employees, and the experience was excellent from start to finish. Throughout the planning process, I worked closely with Caroline B., Caroline C., and April, who were all incredibly helpful, responsive, and professional. The event ran seamlessly, with no AV issues and excellent sound and presentation quality. The only minor challenge we encountered was a brief airport shuttle delay due to driver availability; however, the hotel promptly arranged complimentary shuttles, which we greatly appreciated. Overall, we were very pleased with the event space, and the guest rooms were clean and well maintained. We would gladly host future events at Hotel Zessa.
Fantastic venue for our mixer
— An Eventective User
from Fountain Valley,CA
I am with The National Association of Women Business owners- Oc chapter. We at our mixer at Citra lounge at Hotel Zessa. Their staff was incredible to work with. Super accommodating and friendly. Their pricing was fair and their food was phenomenal. We will absolutely be hosting more events at this location in the future. Top tier service. We all were very pleased.
Management Response
Thank you so much for your kind words! We’re thrilled to hear that your experience at Citra Lounge at Hotel Zessa was such a success. It was truly a pleasure hosting NAWBO – OC chapter, we’re delighted that our staff, service, and cuisine made a memorable impression. We look forward to welcoming your group back for future events. If there’s anything we can do to make your next gathering even more special, please don’t hesitate to reach out.
Warm regards,
LeLani & Cici
Great venue! Best experience!
— An Eventective User
from Eastvale, CA
We celebrated my parents 50th wedding anniversary at Hotel Zessa and we had the best experience throughout. Starting with Lelani and Melissa. They were both very responsive, attentive, and accommodating to our needs. The night of the reception, Hector, Sergio, and Laura were awesome! They were very hospitable and attentive to our guests. Their customer service was exceptional! I would highly recommend this venue to anyone looking to have a great experience for their special celebration.
Highly recommend!
— An Eventective User
from Eastvale, CA
Lelani and her team are amazing. We have hosted the same event 3 years in a row and aren't looking for a new venue for next year. She has gone above and beyond to make sure we have everything we need and that it runs smoothly. Her team even perfected a Dr Pepper float recipe that we served during our reception time. Location is great, price is right. What more could you ask for?
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