There are a lot of florists in the Western Massachusetts area. I have tried several of them, but no one compares to the service, selection, and bouquet quality of Sigda Flower Shop. No matter how many times I go in there, I am always stunned at the kindness and politeness of the staff. My son is autistic, and can be difficult when I'm running errands, but the staff is very friendly with him and will work to distract him for me while I make my order. They are also very knowledgeable, and have recommended arrangements that were a huge hit with the recipients. One of the best experiences I had with them was approximately a month ago. I had scheduled ahead of time to have flowers delivered for my mother's birthday, but there was some flooding in the area the day before they were scheduled to arrive, which resulted in several roads being closed. Giving my mother flowers on her birthday is a tradition, and I was worried they wouldn't arrive on time. Before I could call to air my concerns, Sigda called me personally to assure me that while deliveries might run a little late that day, everything would arrive as scheduled. That level of service is what keeps me coming back to this florist again and again. Their bouquets are sometimes pricier than other florists in the area, but they are worth every extra penny. They look better, last longer, and are incredibly reliable. Their positive reputation is very well deserved.