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General InfoAmenities & FeaturesApproved VendorsReviews (1)Event Spaces (0)
Description
Professional wedding, event Photographer
Professional wedding, event Photographer
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Photographer |
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| Photography | Photo | Portrait | Weddings | Packages | | Ceremony | Professional | Portfolio | Studio | Special | | Equipment | Occasions | Digital | Events | Receptions | | Photojournalistic | Commercial | Traditional | Photographers | Photographer | | Services | Reception |
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http://www.theknot.com/vs_DC_AREA_PHO.shtml
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 9/3/2008 | | "Do NOT Hire", An Eventective User from Maryland | I hired this photographer because of his photojournalistic style, past work examples, and price. We liked Ruben a lot. On the day of our wedding, he was running late and sent an assistant, and said he would be there by the reception. The person he sent took formal pictures (one shot of each - so there are few good ones where everyone is smiling/not looking awkward). Ruben himself never showed up, and the assistant started asking to leave a few hours in to the reception. I had instructed him earlier to take a bunch of candid shots of the guests, especially of the children (who were so cute in their dress clothes). When we got the pictures back, there were zero pictures of the kids, and very few candid shots, and most of them were blurry. We were very very disappointed. Ruben tried to make things right after the fact, but it was too late. Now, everytime I go to a wedding and see the paid photographer snapping away, I get furious all over again.
Management Response:
I did apologized to the reviewer in any possible way for the unfortunate situation,
I was shooting a different wedding much earlier, the reason way I could not make it to their wedding was factor of distance and the length of the duration of reviewer wedding, for only 6 hours, based of what I spoke to my assistant that every thing was going fine.
Any ways after all, I did every thing that I could to solve the case, such as giving away all edit prints with correction, like open eyes and putting smiles to persons not doing that, of the entire wedding at no charge, did take me a large amount of labor and time to do that, the contract was only for the files on a DVD and up to 6 hours.
They seem to be content and I was hoping to take this case to a close.
As per know I am not using any more that assistant, or any other, I am working all along.
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