Although a little pricey (but I guess all wedding cakes are), Bing's was great to work with. I was disappointed they no longer offer the cake tasting open houses but our one on one session went well. They left us a lone to browse books and look for ideas. And we were also able to taste several different flavors of cakes and icings/fillings. We had no idea what we wanted when we went in there and I would have liked a little more guidance, but all around a good experience. Cake was delivered on time with no problems.