I was in LA with my wife for my 40th birthday. They were on time, the vehicle was clean and gorgeous, the driver was polite and professional, and their pricing was ompetitive. I am a very thorough consumer when it comes to researching and finding the best balance between cost and quality. I booked with Susan, and she couldn't have been more helpful. Susan gave me 5 star treatment to rent a limo for the entire day. I had the limo for almost 14 hours. I requested a black limo, and was offered a black Chrysler 300 as an upgrade. My request was to have a tour of LA including Beverly Hills, Hollywood, Beaches, and then off to dinner later in the evening. Our limo driver was named Dean, and he was fantastic! He knew everywhere in LA to go including a lot of great history. We started out in Beverly Hills, went through the Pacific Palisades to Malibu, down to Santa Monica Pier, and to Venice Beach. We went around LA and on to Griffith Park observatory. The view was amazing! We went all through Hollywood, and end up on Rodeo Drive. It was like three Starline tours in one with the best tour guide in the city. We stopped at the hotel to change and then ended the evening out for dinner. We certainly arrived in style at one of the most prestigious restaurants in L.A. Overall I had a 5 star VIP experience for my 40th birthday, and I owe it to Wilshire Limousine, Fantastic job!