Guest
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Posted on: Jun 16, 2010 at 2:44 PM
I have been inundated with emails from Eventective since inadvertently giving my email. I am a musician and am trying to cancel with Eevntectiv, but no where does it allow you to cancel, let alone even find a contact number or email!
Help!
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eventective
Administrator
Posts: 273
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Posted on: Jun 17, 2010 at 3:41 PM
Email us at info@eventective.com with the name of your business and we can remove your listing.
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rkramer
Posts: 1
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Posted on: Jun 18, 2010 at 2:12 PM
Have been unable to figure out how to edit the event website (update pages w/notes, etc.) - I am not typically too challenged with things like this but site does not seem to be too intuitive. Help!
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eventective
Administrator
Posts: 273
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Posted on: Jun 18, 2010 at 2:45 PM
You can sign-in with your screen name and password to edit your listing at anytime. When you sign-in, you will land on your Leads page. Please contact us at info@eventective.com if you do not have a screen name and password.
Click the Listing icon in the top left of the Leads window.
-Select the Images tab in the My Listing window to add .jpg photos
-Click the Edit tab to update contact information, address and add/edit descriptive text.
-Select the Filters tab to set lead filters to match your business
Please read our FAQ section for more information on updating your listing.
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TurnTyme
Posts: 1
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Posted on: Jul 13, 2010 at 9:54 AM
I don't recall setting up a forum watch list, but somehow it was set and now it's constantly dumping forum discussions in my business email. YOU HAVE NO WAY TO STOP THIS SET UP WITHIN THE SETTINGS. Cancel my forum watch list or at least provide a WORKING LINK TO MODIFY IT MYSELF!
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tfreed
Administrator
Posts: 16
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Posted on: Jul 13, 2010 at 11:37 AM
To unsubscribe from forum discussions, please go to Forums at the top of the page and click My Watch List. You can then unsubscribe from forums you no longer wish to participate in.
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StevenCee
Posts: 2
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Posted on: Sep 7, 2010 at 7:07 PM
Why must someone be "registered" with Eventective to write a recommendation? I have been doing this for 30 years, have some emailed recommendations from hotel F&B managers, booking agencies, corporate clients etc, and don't feel I should have to tell them they need to sign up on a website, just so I can add their comments to my listing. They are busy professionals, and if every listing website wants them to jump through hoops, after they've taken the time already to write something, it's quite an imposition. Why this silly requirement?
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eventective
Administrator
Posts: 273
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Posted on: Sep 8, 2010 at 12:15 PM
Thank you for your feedback. Currently posting a recommendation for a business listing on Eventective requires registration. Registration is a quick step and adds credibility to the recommendation posted. We will certainly consider your suggestion as we evaluate new functionality for the site.
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mdlf
Posts: 1
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Posted on: Sep 18, 2010 at 3:20 PM
My event has been canceled for the forseeable future. How do I cancel it on this web site?
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eventective
Administrator
Posts: 273
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Posted on: Sep 20, 2010 at 9:17 AM
Please contact us at info@eventective.com to cancel your event.
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fccglendale
Posts: 1
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Posted on: Oct 7, 2010 at 6:56 PM
Am I the only one who has a problem with this. Can't Eventective request that the party list the hours they would like to use the venue? We are available for both day and night events and I can possibly book both on one day but many times there are not hours listed and if I have something in the evening, I just skip purchasing the "birthday" lead because I don't know if it is an adult, child, lunch, afternoon, dinner.
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kimberly
Posts: 1
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Posted on: Oct 7, 2010 at 10:45 PM
Is it better or required to respond to a lead through Eventective versus our own mail account>?
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eventective
Administrator
Posts: 273
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Posted on: Oct 8, 2010 at 7:22 AM
Thank you for your feedback. We recommend responding to leads through your Eventective inbox as your emails will avoid planners' personal email spam folders because your messages will be sent directly to their Eventective inboxes. Eventective will send the planner a notification when they receive a new email. In your Eventective inbox, you can create custom email templates to quickly respond to event requests and send attachments, such as photos of the services you offer and PDF files with wedding packages and contracts. If you have any questions, please contact us at info@eventective.com.
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events
Posts: 1
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Posted on: Oct 8, 2010 at 12:09 PM
When I am logged in to my profile I can view my venue profile, however, when searching your site normally I can't find my listing. I have the basic free package but the basic information should still be viewable, why isn't it?
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eventective
Administrator
Posts: 273
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Posted on: Oct 8, 2010 at 3:50 PM
events wrote:
When I am logged in to my profile I can view my venue profile, however, when searching your site normally I can't find my listing. I have the basic free package but the basic information should still be viewable, why isn't it?
Please contact us at info@eventective.com and we can help you find your listing.
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webbtanreg4
Posts: 1
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Posted on: Jan 27, 2011 at 5:32 PM
How do I change my event date on the home page of My events?
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eventective
Administrator
Posts: 273
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Posted on: Jan 28, 2011 at 10:21 AM
Please contact us at cs@eventective.com and we can help you change your event date.
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FoamsharkDJServices
Posts: 2
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Posted on: Feb 8, 2011 at 6:01 PM
I would like to figure out how to remove leads I did not win. I am sure it is quite simple. I went to my leads window and I see a trash can icon but it does not allow me to do anything. Can anyone assist? Thank You.
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eventective
Administrator
Posts: 273
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Posted on: Feb 9, 2011 at 9:15 AM
To remove leads you did not win, click the small arrow next to the blue Respond link. Then click Status & Notes in the dropdown. Select the Lost status for leads you did not win. If you have other questions, please email us at cs@eventective.com.
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angelonguitar
Posts: 1
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Posted on: Mar 8, 2011 at 10:06 AM
How do I modify or delete a template?
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eventective
Administrator
Posts: 273
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Posted on: Mar 8, 2011 at 10:47 AM
To modify or delete a template, login to your Eventective account.
To edit the text or the template name for an existing template, select the 'Messages' option from the 'More' menu at the top of the window. In the 'My Messages' window, select the blue 'Templates' option located in the left of the window. Select the template you wish to edit in the 'Template List' window and click on the blue link that is the template name and you will land on the 'Edit Template Message' window.
You can now make changes to the template text or the template name. Make sure you click the 'Save' button to save your changes. You can also delete any file attachments. Look at the bottom of the window to see the list of files that are currently attached to the template. Select the blue' Remove' link next to each file to remove the file attachment.
To delete an existing template, select the template you wish to delete in the 'Template List' window and click on the blue link that is the template name and you will land on the 'Edit Template Message' window. To delete the template, select the 'Delete' button.
If you have any questions, please contact us at cs@eventective.com.
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bstreet
Posts: 1
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Posted on: May 10, 2011 at 8:38 AM
How do you view Leads that I have purchased?
When I go to account History only two old leads appear??
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eventective
Administrator
Posts: 273
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Posted on: May 10, 2011 at 8:43 AM
To view your purchased leads, go to the My Leads page. Change Lead Status to Purchased Leads and Time Period to All. If you have questions, please contact us at cs@eventective.com.
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justfaith
Posts: 1
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Posted on: Jun 23, 2011 at 8:28 PM
How do you edit the guest book once an entry has been made?
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eventective
Administrator
Posts: 273
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Posted on: Jun 24, 2011 at 8:50 AM
Neither the guest or the owner of the website can edit a comment in the guestbook after it has been posted. Eventective can remove a comment for you if you need us to. If you would like us to do that, please email us at cs@eventective.com with your login information.
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luna_loca2
Posts: 2
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Posted on: Aug 9, 2011 at 6:58 PM
please cancel my name off your list Daniella Luna
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eventective
Administrator
Posts: 273
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Posted on: Aug 10, 2011 at 8:40 AM
luna_loca2 wrote:
please cancel my name off your list Daniella Luna
Hi Daniella - We have unsubscribed you from Eventective.
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Jessica_14_18
Posts: 1
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Posted on: Sep 11, 2011 at 2:11 PM
Please remove me from your list....Jessica Brown
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eventective
Administrator
Posts: 273
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Posted on: Sep 12, 2011 at 9:05 AM
Hi Jessica - Your request has been removed.
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Guest
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Posted on: Sep 12, 2011 at 9:24 AM
Thank you
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MsElleyby
Posts: 1
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Posted on: Oct 8, 2011 at 10:06 PM
Please remove my account. Thanks Gina
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eventective
Administrator
Posts: 273
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Posted on: Oct 11, 2011 at 8:53 AM
Hi Gina - Your request has been removed and your account deleted.
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vampiricwolfking
Posts: 1
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Posted on: Oct 28, 2011 at 10:07 PM
I need to have my account removed; I no longer need your services.
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eventective
Administrator
Posts: 273
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Posted on: Oct 31, 2011 at 2:15 PM
Your account has been removed. Thank you for using Eventective.
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Blahartrrytyh
Posts: 1
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Posted on: Jun 12, 2012 at 7:26 PM
Please Delete my account. I can find no way to do this myself...
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Guest
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Posted on: Jun 18, 2012 at 9:22 AM
Remove my account and stop sharing my email.
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eventective
Administrator
Posts: 273
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Posted on: Jun 18, 2012 at 9:34 AM
Please email us at cs@eventective.com with the email address you would like removed. Thank you.
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eventective
Administrator
Posts: 273
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Posted on: Jun 18, 2012 at 9:36 AM
Blahartrrytyh wrote:
Please Delete my account. I can find no way to do this myself...
The account associtaed with your username has been deleted. Thanks for using Eventective.
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msbev67
Posts: 1
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Posted on: Aug 8, 2012 at 10:01 AM
I am trying to unsubscribe and I can not find the link. There's no blue drop down button. can someone tell me where to find it?
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eventective
Administrator
Posts: 273
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Posted on: Aug 8, 2012 at 10:03 AM
Please email us at cs@eventective.com with the email address you would like to unsubscribe.
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bradfordmme
Posts: 1
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Posted on: Oct 15, 2012 at 12:18 AM
I would like to delete my account please, Melissa Bradford. Thank you
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eventective
Administrator
Posts: 273
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Posted on: Oct 15, 2012 at 8:55 AM
Hi Melissa - Your account has been deleted. Thank you for using Eventective.
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queengirl_jj
Posts: 1
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Posted on: Dec 15, 2012 at 10:54 PM
I would like to have my account deleted/removed. Im not in need of the service anymore.thanks
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eventective
Administrator
Posts: 273
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Posted on: Dec 18, 2012 at 10:59 AM
Your account has been removed.
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lrkavitha
Posts: 1
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Posted on: Apr 1, 2013 at 10:15 PM
why am i not able to delete a comment posted by some guest ?
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eventective
Administrator
Posts: 273
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Posted on: Apr 2, 2013 at 12:54 PM
At this time you are not able to delete guest comments on your event website. If there is a comment you would like removed from your guestbook, please email the information to cs@eventective.com and we can remove that for you.
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kensun
Posts: 2
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Posted on: Apr 25, 2013 at 12:19 AM
don't recall setting up a forum watch list, but somehow it was set and now it's constantly dumping forum discussions in my business email. I have tried you advice "To unsubscribe from forum discussions, please go to Forums at the top of the page and click My Watch List. You can then unsubscribe from forums you no longer wish to participate in." all I get is a listing off the forums I am subscribed to and no way to unsubscribe. Please remove me from getting ee-mails rom all forums.
Thank you.
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eventective
Administrator
Posts: 273
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Posted on: Apr 25, 2013 at 9:12 AM
You have been unsubscribed from the forum discussions. If you have questions, please contact us at cs@eventective.com.
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