What is the Eventective refund policy?

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What is the Eventective refund policy?

What is the Eventective refund policy?

Eventective clients with an active Subscription may request refunds for leads that: 

  • Contain an invalid email address or phone number 
  • Have not responded and show no planner activity (including but not limited to 'Read Your Message', 'Viewed Website and/or Contact Information') by the 12th day after the lead purchase date

The refund policy does not cover leads where the planner indicates they are ‘Not Interested’ in your services.

All refund requests must be submitted within 30 days of the lead purchase date.  Refunds are not available after 30 days.

Premium Subscribers receive free unlimited leads so no need to refund. 

Lead refunds are not offered to courtesy listings or EventClicks listings.

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