Frequently Asked Questions

Frequently Asked Questions

We're here to help! And that includes helping you save time. For faster results, please check out the following answers to commonly-asked questions first. If the information provided does not answer your question, you will have an opportunity to contact our Client Services team for assistance.

How do I view my leads?

How do I view my leads?

  1. Sign in at www.eventective.com, and navigate to 'My Eventective' from the Welcome menu at the top right.
  2. Click the 'Leads' menu option at the top of the page, or the 'View Leads' link to the right of your listing.
  3. This displays the ‘My Leads' page where all your leads are displayed. 
  4. Use the Lead Filter at the top of the list to filter the types of leads displayed - click Apply Filter to diplay your selection.
    • To view leads you have previously purchased, set Lead Status to ‘Purchased’
    • To view new leads that you have not purchased, set Lead Status to ‘New Leads’
  5. Expand the Lead Details by clicking on the green plus icon  at the left of each lead.  Planner contact information will be displayed here for purchased leads and free Referrals.
If this was not helpful, please let us know so we can make it better.

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