Recommendations of Renaissance New York Hotel Times Square

Recommendations of Renaissance New York Hotel Times Square

Recommendation Summary
 Overall
 Value
 Service
 Friendliness
 Responsiveness
 Amenities Offered
5.0/5.0

Based on 1 recommendation

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2/9/2012

"Modern Renaissance", An Eventective User from New York City, NY
The location is simply amazing. If nothing else, you will definitely impress your guests. Just walking into the lobby is a pleasure, the place is beautiful. Even though it's in the center of the hustle and bustle of Times Square, the place is immaculate and demure. The decal and furnishings are in good taste, modern but not too simplistic. Everything is in great taste. The meeting rooms are very spacious, which is surprising for New York. The chairs were comfortable and everything was hooked up and ready to go for presentations. The staff was very helpful, we has checked in very early and there was absolutely no fuss. They had our reservation ready, and check in was very fast. There is a Jamba Juice downstairs which was great for recharging as we were getting settled for the meeting. The staff were very friendly all around. We never felt snubbed. The biggest caveat was the price. We had a large event going on, so we were prepared to splurge, and no one regretted choosing the Renaissance, but it was pricy. Personally, I thought it was worth it—the service was great, our guests were pleased, and we drummed up a great deal out of it. The atmosphere of the hotel really helped. Our guests felt completely pampered, and very important, so they were more closely inclined to listening to us. It felt like they were eating out of our hands! Taking them up to see the panoramic view in the lounge really impressed some of the guests who hailed from outside of New York. After the meeting we never felt rushed by the staff to leave, and even when we had left a mess we got a good welcome back the next time. We try to go here as much as possible to open deals, because, despite the price tag, its worth it.