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 7/22/2008 | | "Dissatisfied", An Eventective User from Helena, Montana | | I had been in contact with this catering company, that had been recommended to me by a very respected wedding planner approximately 1 month before my wedding. I was told they were available for the date of my wedding. After being in contact for approximately 1 week, I emailed the company the menu I had chosen. After a week, there was no response. I sent 3 emails and left 4 messages that all went unreturned. About a week and a half later, I received an email stating they apologized for not getting back to me sooner, they thought someone else had already contacted me. Miscommunication...fine, I can deal with that. I was told they would send me a proposal for the catering services. Due to the previous miscommuication, I requested a specific date I needed them to reply back to me. Well, that day came and went. Again,I contacted the catering company myself asking if they could send the proposal. 2 weeks before my wedding, I was told they probably wouldn't be able to do it because they were busy planning a town event. This event, is an annual event. I would think they would have already been planning for it and had known if they were or were not going to be catering for my wedding. The woman I spoke with said she would get with her boss and see if they would to do the catering. Well, after all the previous miscommunications and unresponded emails and phone calls, I told them NO-THANKS, and I would find another catering company that would show a little more courtesy and professionalism. |
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