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My husband got me a massage gift certificate to Serenity and I was very impressed. The atmosphere in the spa was very relaxing. Calming music, free water, soft places to sit and wait. The staff was very friendly and it wasn't overly "new age" as some massage places can be. The massage was vry nice. The therapist focused on my problem areas and really listened to what I had to say, but she wasn't overly chatty and let me just relax. They really allow you to take your time.