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Hotels Near Big Canoe-The Chimneys |
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Banquet Facility |
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 7/1/2008 | | "Think twice", An Eventective User from Cumming, Georgia | | We booked the Chimneys of Big Canoe for our wedding and reception in April of 2007 for a June 2008 wedding. The staff was great when we were booking and they were taking our money, but the weekend of the event things fell apart on their end. 3 out of town guests made reservations months in advance but when they arrived they were turned away because their units were given away to guests of another wedding. They were offered other, much larger units at 3 times the price and offered no other options...despite having confirmation numbers, contracts etc. The air conditioning also was not turned on for the reception until an hour before the event...despite the 100 degree weather and pleas from the wedding coordinator and bride. Once the air was turned on it did not work and the event coordinator for the resort was not availiable for help. No fans were around either. Guests left early and a money was wasted on food and drink for guests that couldn't stand the heat. Bottom line...this resort is beautiful and full of nice lodging, but staff is not helpful and you're pretty much on your own after they get their money. They don't want to help you, fix problems etc. If I could do it again I would've paid 1500 extra to have my wedding at another event center that was more professional. |
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