Recommendations of Marina del Rey Marriott

Recommendations of Marina del Rey Marriott

Recommendation Summary
 Overall
 Value
 Service
 Friendliness
 Responsiveness
 Amenities Offered
4.0/5.0

Based on 1 recommendation

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3/5/2012

"Great Place for Meeting in West Los Angeles", An Eventective User from Los Angeles, CA
I was recently put in charge of scheduling a large meeting for my office. The meeting would include colleagues travelling from multiple offices across the country. We would need rooms for my colleagues to stay in while they were here, as well as a room to hold the meeting.

I called multiple hotels around the area from Westwood, Century City, downtown Los Angeles, Santa Monica and West Los Angeles. When I talked to the Marriott in Marina del Rey I was pleasantly surprised by the promptness of returnin calls, the follow-up on my questions and the ability to negotiate rates to fit my budget.

We needed audio-visual services and catering for breakfast, lunch and coffee and tea service during the day of the meeting. I was able to arrange all of this through the hotel. We also had several high level executives that would be attending that needed special attention. I wanted to be sure they received special rooms with welcome baskets (such as a fruit basket or wine and cheese) in the room when they arrived. The hotel worked with me to achieve these results.

We did have a small problem with power in the middle of a presentation during the day of the meeting, but the hotel sent a technician to assist us and the issue was resolved in a relatively swift amount of time. For a return visit I would be sure the power issues were discussed ahead of time to be sure there would be no ""black-out issues."" This could have been our fault , I'm not sure.

Overall, we were very happy with the hotel and the services they provided. Plus, they are part of a very good rewards program which was beneficial, as well.

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